Grand rental station - Unauthorized charge


Rented backhoe 10:45. Loaded and took home.

Gas tank was not full. Took time stamped pic and called manager at 11:08. He said he knew and would be fine. Two days later 21.00 fuel charge.

Let me also say I have 24/7 surveillance cameras on my house as well and do have video of the tractor arriving, phone call, and even refueling the tractor after washing it and putting back on my trailer. The contract for the rental was also in the name of the guy who I hired and they still charged my card. Owner called me liar and stated I syffened gas out and next day manager also stated same. If they were professionals they would of just sent it out with a full tank and problem solved.

Manager total rude including name calling and stated I need to learn how to use a ruler?!?

Review about: Charge.

Monetary Loss: $21.

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